Terms of Service

1. Acceptance of Terms

Welcome to UserID10T's Arcade ("we," "us," "our," or "UserID10T"). By accessing or using our website and purchasing merchandise, you ("you" or "user") agree to be bound by these Terms of Service ("Terms").

2. Eligibility

You must be at least 18 years old to make a purchase. By placing an order, you represent and warrant that you are of legal age to form a binding contract.

Users under 18 may browse with parental or guardian supervision, but purchases must be made by an adult.

3. Account & Orders

We do not require account creation to browse or purchase. Orders are processed anonymously using:

• Order reference UUIDs (random identifiers)
• PayPal for payment processing
• Printful for order fulfillment

See our Privacy Policy for details on how we handle data.

4. Products & Descriptions

Accuracy

We strive to provide accurate product descriptions, images, and pricing. However:

• Colors may vary slightly due to monitor settings
• Sizes may vary slightly between products (refer to size charts)
• We reserve the right to correct errors or inaccuracies at any time

Print-on-Demand

All products are made-to-order (custom-printed after purchase). This means:

• Production time: 2-7 business days
• Shipping time: 3-10 business days (varies by location)
• No inventory or pre-made items

Availability

We reserve the right to:

• Discontinue products at any time
• Limit quantities available per customer
• Refuse orders that seem suspicious or fraudulent

5. Pricing & Payment

Prices

• All prices are in USD ($)
• Prices are subject to change without notice
• The price shown at checkout is the final price (no hidden fees)
• Applicable taxes and shipping costs are added at checkout

Payment Methods

We accept payments through PayPal, which supports:

• PayPal balance
• Credit/debit cards (processed via PayPal)
• Bank accounts (linked to PayPal)

Payment Processing

• Payment is processed immediately upon order confirmation
• We do NOT store your payment information (PayPal handles this)
• Authorization holds may appear on your account before the charge settles

Taxes

Sales tax may be applied based on your shipping address. We comply with state and local tax regulations, including Texas sales tax requirements.

International Orders

For international shipments, taxes and duties may apply based on destination country rules. Any applicable charges are presented during checkout when available.

6. Orders & Fulfillment

Order Confirmation

1. You place an order and complete payment via PayPal
2. You receive an order reference UUID (e.g., a3f2b9d1-4c5e-6a7b-8c9d-0e1f2a3b4c5d)
3. Your order is forwarded to Printful for production
4. You can track order status using your reference UUID

Production & Shipping

• Production: 2-7 business days
• Shipping: 3-10 business days (domestic), 10-30 business days (international)
• Tracking: Provided once item ships

Order Cancellation

• Contact us within 24 hours of placing your order to request cancellation
• Requests sent as early as possible are more likely to be canceled before production starts
• Once production begins, orders cannot be cancelled
• Cancellation requests are reviewed manually and typically answered within 2-3 business days
• Cancellation requests: [email protected]

7. Shipping

Shipping Locations

We ship to most countries worldwide via Printful. Shipping restrictions may apply to certain regions.

Shipping Costs

Calculated at checkout based on:

• Destination address
• Item weight and size
• Shipping method selected

Delivery

• Delivery times are estimates, not guarantees
• Delays may occur due to customs, weather, or carrier issues
• We are not responsible for carrier delays beyond our control

Lost or Damaged Packages

See our Refund Policy for information on lost, damaged, or defective items.

8. Returns & Refunds

Please review our separate Refund Policy for complete details on returns, refunds, and exchanges.

Summary:

• Defective/incorrect items: Full refund or replacement
• Change of mind: Generally not accepted (custom-made products)
• Contact us within 30 days of delivery for issues

9. Intellectual Property

Our Rights

All content on this website, including but not limited to:

• Logos, designs, and graphics
• Text, photos, and videos
• Custom emotes and artwork
• Code and website structure

...are owned by UserID10T or licensed for use. These are protected by copyright, trademark, and other intellectual property laws.

Your License

When you purchase a product, you receive a limited, non-exclusive, non-transferable license to use the design on the purchased item for personal use only.

You may NOT:

• Reproduce, distribute, or sell our designs
• Create derivative works based on our designs
• Use our designs for commercial purposes
• Claim ownership of our intellectual property

10. Prohibited Conduct

You agree NOT to:

• Use the website for illegal purposes
• Attempt to hack, disrupt, or overload our systems
• Impersonate UserID10T or other users
• Submit fraudulent orders or payment information
• Scrape, crawl, or data mine our website
• Violate any applicable laws or regulations

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle data.

Key points:

• We do NOT collect or store personal information
• PayPal handles payment data
• Printful handles shipping data
• We only store anonymous order references

12. Disclaimers

AS-IS Basis

Our website and products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

No Warranties

We disclaim all warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation

Third-Party Services

We use third-party services (PayPal, Printful) and are not responsible for their actions, errors, or policies. Review their terms separately.

13. Limitation of Liability

Maximum Liability

Our total liability for any claim shall not exceed the amount you paid for the specific product in question.

14. Indemnification

You agree to indemnify, defend, and hold harmless UserID10T from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of the website or products
• Your violation of any third-party rights

15. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law provisions.

Arbitration Agreement

Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration rather than in court, except as follows:

• Small claims court actions (under $10,000)
• Injunctive relief for intellectual property violations

Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive any right to participate in class actions or collective arbitration.

Informal Resolution

Before filing any formal dispute, contact us at [email protected] to attempt resolution informally.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date.

• Material changes: We will notify users prominently
• Continued use: Using the website after changes constitutes acceptance

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy, Refund Policy, and Cookie Notice, constitute the entire agreement between you and UserID10T.

19. Contact Information

For questions, concerns, or support:

• Email: [email protected]
• Website: https://userid10t.com
• Response Time: 2-3 business days

20. Acknowledgment

By using our website and making a purchase, you acknowledge that:

• You have read and understood these Terms
• You agree to be bound by these Terms
• You are of legal age to enter into this agreement
• You have reviewed our Privacy Policy and Refund Policy